• Personal Information: We collect personal details such as your name, email address, shipping address, phone number, and payment information when you place an order, create an account, or subscribe to our newsletter.
• Usage Data: We may gather information about your interactions with our site, including your IP address, browser type, device details, and the pages you visit.
• App Data: When you use the Little Lupo mobile app, we may collect information about your pets (such as name, age, breed, allergies, and preferences), scans of food items, and app usage data to provide personalized recommendations and improve your experience.
  
  

• Order Processing: We use your information to fulfill orders, manage payments, and offer customer support.
• Service Improvement: Usage data from our website and mobile app helps us enhance functionality, tailor your experience, and refine our products and services.
• Personalized Recommendations: Data from your pet profiles and food scans in the app allow us to provide AI-powered nutrition guidance and suggestions.
• Communication: We may send you emails regarding your order status, new products, special offers, and updates to our policies.
• Legal Compliance: Your information may be used to comply with legal requirements, prevent fraud, and secure our website and app.

We do not sell or rent your personal information to third parties. However, we may share your data from our website and mobile app with trusted partners who assist in operations, payment processing, order delivery, or providing app services (such as personalized pet recommendations). These partners are bound to maintain the confidentiality and security of your information.

We use cookies and similar tracking tools on our website, and analytics or tracking technologies in our mobile app, to improve your experience, analyze traffic and usage, and understand customer preferences. You can manage cookies through your browser settings, but disabling them may affect website functionality.

You have the right to access, update, or delete your personal information at any time, including data collected through our mobile app. Manage your account details by logging into your account or contacting us directly. You can also opt-out of marketing communications by clicking the "unsubscribe" link in our emails.

We take your information's security seriously and employ industry-standard measures to protect it. However, no method of transmission or electronic storage is completely secure.

We may update this Privacy Policy periodically to reflect changes in our practices, mobile app features, or legal requirements. Significant changes will be posted on our website, with the "Last Updated" date at the top of this page.

For questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at support@littlelupo.com